FAQ: General Information
We are here to serve you through the quality pharmaceutical products as per your needs.
South Delhi Pharma is a consultancy company which facilitates patients, hospitals, clinicians and researchers in accessing products which are not available or approved in their home country. IPN also helps companies in designing and implementing PAP (Patient Assistance Plan) or Patient Centric Programs, CROs in accessing products for clinical trials. More Details
We operate on Monday to Friday from 9 am to 6 pm (Indian Standard Time) except on National Holidays (declared by Indian Government). However, we will receive your queries 24 x 7 and respond back immediately through mails once office reopens on next available working day. For otherwise urgent requirement, we can be reached through email email@example.com during closing hours. We will respond within 2 hours provided you submit your detailed enquiry & contact number with ISD Code.
South Delhi Pharma 60/4, Yusaf Sarai, Near Indian Oil Corp., New Delhi – 110 016 (India) Email: firstname.lastname@example.org
There are several ways through which we can be contacted. Mobile: We can be reached on +91-9891296838 ( 9am – 6pm IST, on working days) Email: Please send your enquires directly to email@example.com. We will respond within 1 working days after receiving your mail. Please mention your detail enquiry & contact details with ISD code in your email. For otherwise urgent requirement, we can be reached through email firstname.lastname@example.org during closing hours. We will respond within 2 hours provided you submit your detailed enquiry & contact number with ISD Code.
Website: You can visit our website and fill in enquiry form mentioned on the website. We will respond within 1 working days after receiving your query form. Office: You can visit our office during working hours if you are in Delhi NCR. South Delhi Pharma 60/4, Yusaf Sarai, Near Indian Oil Corp., New Delhi – 110 016 (India).
We can help you in connecting with suppliers who are authorized distributors for prescription medicines. We will also assist in delivering these medicines at your location using reliable courier/Air Freight companies.
Your Safety The Indian Pharma means:
- Pharmacy is licensed.
- Prescription is required.
- Privacy policies protect personal information.
- Personal/financial data transmission is encrypted
We deals in 2 category of Medication services Named – Patient medicine: There are some medicines which have been approved recently in USA or Europe but not yet approved in India or any other countries are not permitted to be imported or marketed commercially. These medicines are not available in India and can only be imported in particular country from USA/Europe for patient’s personal use. Generic/Indian Innovator Medicines: There are lots of medicines which are approved and available commercially in India. We assist in connecting with authorized suppliers to supply these medicines to needy patients from India.
There are some medicines which have been approved recently in USA or Europe but not yet approved in India or any other countries are not permitted to be imported or marketed commercially. However, they may be required for the treatment of patients to save their lives who have exhausted all other available treatment options in their country. Named – Patient Program is to facilitate import of such medicines for personal use. There is a provision under the Indian Drugs and Cosmetics Rules, 1945, that permits the patient to import these medicine in small quantity. Similar regulatory provision also exist in other countries. We assist patient in preparing legal documents for import and connecting them with authorized suppliers in USA and Europe to secure genuine products.
A generic drug is a drug defined as “a drug product that is comparable to a brand/reference listed drug product in dosage form, strength, quality and performance characteristics, and intended use”. There are Indian companies which manufacture and market these generic medicines after getting approval from Regulatory Authority of the country. These generic medicines contain the same active ingredients as the original formulation and are identical or within an acceptable bioequivalent range to the Innovator drug counterpart with respect to pharmacokinetic and pharmaco-dynamic properties. By extension, therefore, generics are considered identical in dose, strength, route of administration, safety, efficacy, and intended use. They are labeled with the name of the manufacturer and the adopted name (nonproprietary name) of the drug. When generic products become available, the market competition often leads to substantially lower prices and thereby make is affordable for large number of needy patients.
Images shown on website are sometimes taken from image released by manufacturing company specific to country/Region. Over period of time they go through some minor makeover depending on regulatory changes, country specific, language specific or batch variations. This sometime not possible to cover all variations on website. However, we assure genuine sourcing for all our products which are supplied using South Delhi Pharma services.